Terms & Conditions

Hot Streak provides online casino services under a UK Gambling Commission licence. These terms govern your use of our site and games. By creating an account, you confirm that you have read, understood, and agree to them.

We recommend reading this page before you play. If anything is unclear, contact support. We are happy to explain.

Eligibility and Registration

You must be at least 18 years old and in a jurisdiction where online gambling is permitted. We use geolocation and identity checks to enforce this. Providing false information may result in account closure and reporting to the regulator.

Key Rules for Your Account

1. One account per person; multiple accounts are not permitted
2. You are responsible for all activity on your account
3. You must not allow anyone else to use your login
4. Notify us of any unauthorised access immediately

We may suspend or close accounts for breach of terms, suspected fraud, or at our discretion. We will not be liable for any loss resulting from account closure where we have acted in good faith.

Bonuses, Wagering, and Withdrawals

Bonus terms are published with each offer. Wagering requirements, game weightings, and time limits vary. Slots typically count 100% toward wagering; table games may count less or be excluded. Maximum bet limits apply during bonus play.

• Complete verification before withdrawing
• Withdrawal processing times depend on your method
• We may request source of funds documentation

Play for fun. Gambling should never harm your finances or wellbeing.

We may request documentation for anti-money-laundering compliance. Game malfunctions can result in voided bets. Our complaints procedure is available for any concerns; unresolved disputes can be referred to our Alternative Dispute Resolution provider. Contact support if you have questions about these terms.