Responsible Gaming

• Deposit limits: cap your deposits per day, week, or month
• Loss limits: restrict how much you can lose in a period
• Time limits: automatic logout after your chosen duration
• Reality checks: reminders of session length and spend

Hot Streak puts these tools at your fingertips. Before you play, think about how much time and money you can afford. Set your limits in account settings—they apply straight away.

Increasing a limit takes 24 hours. This cooling-off period helps you avoid impulsive decisions during or after a session.

When Gambling Becomes a Problem

Gambling should be entertainment. If it starts to affect your finances, work, or relationships, it may be time to take action. We support players who want to take a break or stop completely.

Self-Exclusion and GamStop

Cool-off periods range from 24 hours to 6 months. For longer breaks, self-exclusion from 6 months to 5 years permanently closes your account for that period. GamStop lets you block yourself from all UK licensed operators at once.

1. BeGamAware: free information and support at begambleaware.org
2. GamCare: confidential helpline and chat at gamcare.org.uk
3. National Gambling Helpline: 0808 8020 133 for immediate support

Hot Streak is committed to responsible gambling. We may reach out if we detect patterns that concern us, and we will always respect your choice to self-exclude or seek help. Play within your means.

Our licence requires us to protect vulnerable customers. We train our staff to recognise signs of harm and to signpost support.

If you decide to close your account for gambling-related reasons, we will process your request quickly. Early intervention can prevent harm. BeGamAware and GamCare offer free self-assessment tools and confidential advice. We are here to support your choices.