Privacy Policy

Introduction to Our Privacy Practices

Why We Need Your Information

Hot Streak is a licensed UK casino. To run your account, verify your age and identity, and process payments, we need to collect and use personal data. We do this in a lawful and transparent way.

• We collect only what is necessary for our services
• We store data securely with encryption and access controls
• We do not sell your information to third parties
• We comply with UK data protection law

This policy describes what we collect, how we use it, and your rights. We may update it from time to time; the current version is always on this page.

What Information Do We Collect?

When you register, we ask for your name, date of birth, address, email, and phone number. We verify your identity using documents you upload. For payments we process card or e-wallet details. We also collect technical data—IP address, browser, device—for security and to prevent fraud.

Your Rights

1. Access: request a copy of the data we hold about you
2. Rectification: ask us to correct mistakes
3. Erasure: request deletion where we have no legal reason to keep it
4. Object: object to processing based on legitimate interest
5. Portability: receive your data in a portable format

To exercise these rights, contact our Data Protection team. You can also complain to the ICO if you believe we have mishandled your data. We take all enquiries seriously and will respond within 30 days.

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